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Returns

 

Littlebachco.com is committed to making sure that the product you purchased is the best product for you.

Personalized Items
Each piece is personalized just for you; therefore we cannot accept returns for any personalized gifts. It is therefore really important that you check the spelling with the recipient, as well as at the time of placing your order. If the error was made by us we will fix and/or replace the item at no cost to you.

Non-Personalized items
We will happily accept returns or exchanges of other, non-personalized products, providing they are in a new and unused condition. Please note that we must be contacted by phone or email within 7 days of receipt. As soon as you have received confirmation and a return number to return the item(s), send the item(s) back to us and we will refund your purchase, less shipping and handling. Any returns sent to us without prior notification will be refused. Return shipping is the responsibility of the customer and is not refundable. Please insure the package, as we are not responsible for lost packages.

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